Thursday, August 2, 2012

Amazon, are you going to lose my book EVERY time?

Does this happen to anyone else, because this is now the THIRD time it's happened to me (well, fourth, since I uploaded two separate versions of LABYRINTH and they both got "lost"). The only one of my books that uploaded without hitches was GUARDIAN.

This is how the problem goes:

I get the congratulatory email from KDP ...



Then I click on the link and get taken to the following page ...

Uh, yeah I'm looking for something!!!


So then in the past I've sent messages to Amazon asking them what's going on and can they please find my book, and by the time they get around to replying to me, the book has sorted itself out and appeared on Amazon, and the response I get from an Amazon person is something along the lines of, "I've checked for the book you asked about and it is live, so ... I'm not really sure what the problem is."

So this time I'm just going to wait.
Sorry you have to wait too!




7 comments:

Andrew Leon said...

My last thing kept losing its cover, so I had to re-upload it several times. It would there initially, but, like, the next day, it would be gone. It was frustrating.

J.L. Campbell said...

Rachel,

Sorry to hear this. It hasn't happened to me yet, but there have been times when my books have disappeared. They did come back eventually. Hope yours reappears sooner rather than later.

Alex J. Cavanaugh said...

I'm sorry!! Hope it shows up.

Elise Fallson said...

OMG this sounds so frustrating. Hope it comes back soon!

Trisha said...

That's very annoying! But I'm glad it's appeared now, at last!

Emilyann Girdner said...

I can very much relate... Amazon and I have a love/hate relationship. Glad it all worked out.

Emilyann Girdner said...

I can very much relate... Amazon and I have a love/hate relationship. Glad it all worked out.